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ATBS Automated Ticket Broker Solutions

ATBS offers custom, premium ticketing websites for each exchange. Every customer of ATBS is ensured a dedicated sales representative and account manager so new and current customers always a real person to speak to. The CEO is always an attendee and exhibitor at the TicketSummit trade shows to meet new and current customers. https://www.atbss.com/


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1 review

  1. Tixsa22, January 30, 2017 10:16 PM business - ATBS Automated Ticket Broker Solutions
    1/5

    A total waste of time and money! ATBS has terrible service, they are rude and unprofessional, and lack professional ethics.ATBS is using false statements in advertisements about service quality. It is a “Bait and Switch” advertising technique for their business which over promises but under delivers on results. The sales pitch was great, but sadly that’s where it ends. I purchased a template based ticket broker website Power Pack for $2500, plus $95/month hosting service fee from ATBS, but I never received what I paid for. We agreed this work would be completed in two weeks, but despite all the time and effort we’ve put in, after three months our website was not in working functioning order. We’ve documented numerous errors which include template pages not displaying correctly, broken links, errors in the template HTML code, checkout page and other issues,that have been overlooked by ATBSS.com On the main page of http://www.atbss.com they promise immediate answers, but this is false as they don’t take calls. Every issue is given a support ticket which then takes another 2-3 days before someone responds with unnecessary questions, which then buys them another 2-3 days before responding again. All ATBS cares about is to sell you something, and get your money. Once they collect your money (after one/two months) you are not important to them. If you express dissatisfaction with their poor service, poor responses, and careless attitude towards their customer, they will punish you by retaliating against you and treating you like an idiot. After that, you have no choice but to cancel services. I hope this review helps someone else avoid getting ripped off. Avoid ATBSS.com at all costs, Save yourself the hassle, all ticket brokers should stay away from atbss.com.

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